You can ask us to delete your data from Gavito at any time. This page explains how, including for data that came from your Facebook or Meta account when you connected a WhatsApp number.
How to ask
- Email support@gavitotechnologies.com from the email address on your Gavito account, with the subject “Delete my data”.
- Say what to delete: your personal account, or a whole organization you own (with its connected numbers, contacts and messages).
- We confirm the request by replying to that address, so nobody else can delete your data.
We confirm when the deletion is done. It is completed within 30 days, and deleted data leaves our backups within a further 14 days.
Data from Meta
When you connect a WhatsApp number, Meta shares your WhatsApp Business Account and phone number IDs and an access token with Gavito. Deleting your organization deletes all of this. You can also remove Gavito’s access from Meta’s side at any time: in Meta Business Suite, open Settings, then Integrations (or Business integrations), and remove Gavito. Gavito then stops receiving and sending messages for that account.
If you messaged a business that uses Gavito
Your conversation belongs to that business. Ask the business to delete it; they can ask us for help. If you can’t reach them, email support@gavitotechnologies.com with your WhatsApp number and the business’s name, and we will pass on your request.
More about how we handle data is in our privacy policy.